Organization and preparedness make a move cost-effective and efficient.
Before we arrive
Checklist
Reserve the elevator to your building if necessary. Advise us of any time limitations.
Parking
To ensure an efficient move, please park your car(s) or place barrels out in front of your residence to secure a 30-40 foot space. The rear of the truck should be in line with the door used for loading.
Any parking fines received while loading or unloading your belongings are added to your bill. It is your responsibility to make sure all walks are free of snow and ice. If this is not possible, please advise our office and the crew will arrive prepared to clean them.
Friendly reminder
Bulky items from your old residence may present difficulties moving into your new property.
Packing
Not only does a good packing job protect your belongings, it also makes moving into your new home much easier. We require you to pack all items into boxes, since it is the safest way to transport.
If you need assistance packing, let Troy's Moving & Storage help you. Our professional crews are fast, yet careful. If you choose to pack yourself, we offer packing containers suited to all your needs. Your relocation consultant will help you select the appropriate packing materials for your move.
Labeling
Please label all boxes on the top and at least on one of the sides with felt-tip markers. Include "heavy" or "fragile" along with the room destination of each box. Unmarked boxes cause unnecessary delays.
To avoid confusion, clearly mark items not being packed or moved and place aside. Label items going to different destinations with color-coded stickers or different colored markers. Planning the layout of your new home saves valuable time on the move day.
Box deliveries
Depending on your schedule, you can either come into our office to pick up boxes or arrange for delivery. We recommend you order more boxes than you think you will need. On the day of the move, you are only charged for what you have used.
Troy's Moving & Storage is not liable for lamps, lampshades, artwork, pictures, mirrors, plants, statues, and flat screen or plasma TVs that are not boxed by us. If you do not have boxes for these items, please contact our office before the move, so that appropriate materials are delivered prior to or on the day of the move.
Electronic equipment
We are also not liable for the mechanical conditions of electronics. If available, please use original packing boxes or request us to pack them for you. Flat screen TVs: we require that all flat screen TVs are packed into the original boxes due to the fragility or moved by the customer (if possible). However, we do offer a packing service for flat screen or plasma TVs, inquire within.
Furniture disassembly
Some awkward or large pieces must be disassembled prior to moving. Armoires, large wall units, platform beds, dining room tables, and cribs are examples. Please advise your relocation consultant whether you would like us to come equipped with a tool kit to disassemble and reassemble beds.
Clothing
Hanging clothes are removed by our crews and placed in wardrobe boxes, then rehung at your new residence. Boxes are available for rental.
Drawers
We do request that all dressers and furniture are emptied. However, you may leave clothing only inside of furniture, no valuables, no breakables. We would prefer that you empty all furniture, because it makes it easier to carry and maneuver.
File cabinets
Lateral and wooden vertical files must be emptied.
Brooms, rakes, skis, etc.
Tape all long-handled items together.
Refrigerator and freezer
Defrost and remove ice trays and other loose items. Please pack perishables by the time the crew arrives on the move day.
Aquariums
Empty all aquariums prior to moving day.
Barbecue grills
Grills must be emptied and cleaned. We cannot transport propane tanks on gas grills.
Washers and dryers
We can disconnect and reconnect all washers and dryers. However, if you have a gas dryer, contact a local plumber.
Flammables and firearms
We are prohibited by law from transporting these items. All gasoline and propane equipment must be drained according to code. Also, grease and/or oil must be removed.
Free In-Home Estimates
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(800) 680-6683
"Where do I begin! Hire them!
My husband and I moved from a 2,000 sq ft home from Reno, NV to a 1,150 sq ft apartment in Lowell, MA. (The market is too wild right now). We did this move in the cold of January. I needed movers to help load our items into our apartment then the following week load the rest of the items that were inside two pods into a storage unit in NH. I googled movers and once I spoke to Troy, I knew he was my guy. I love his personality, he is direct, extremely knowledgeable and was on it from the start! I mean on it! He would call me multiple times throughout the entire process to make sure everything was in line and ready to go. His crew led by Jose was OUTSTANDING! They were beyond helpful, very careful with my items (no scratches or broken items) and they were fast! Faster than I would think it would take! When they met us at the storage unit in NH, I had two 8x16 pods to unload, I bought two storage units. One was a 10x10 and another was a 10x15, I could not believe it but Jose placed everything strategically so all of our items fit into one 10x15 unit! Which saved us sooo much money! It was outstanding! Lewis, another mover working for Troys, was the jolliest man to be around. He would unpack our items from the pods and as he did he would sing and was so attentive with us and such a joy to be around. Moving across the country is highly stressful, especially with a two-year-old and this company took all that stress away! Absolutely! I’m so thankful I know them now and in 15 months when we buy a house, they are the ONLY company I will use for that move. I highly recommend them, hand down, they killed it! Thank you Troys!"
- Vanessa Dolores Lee
24/7 emergency appointments and after-hours appointments available!
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